We support groups and organisations to develop high-quality volunteering experiences for volunteers.

We don’t undertake a policing role, but we’re here to support organisations to develop best practice in the management of volunteers.

We recognise that, aside from statutory duties of care, good management is relative to an organisation’s structure, context, and the way in which their volunteers are involved with them.


Programme development

We can help you if:

  • you’re stuck on a good practice issue
  • you’d like support to develop your volunteering programme or strategy
  • your organisation would like some tailored training in volunteer management

We offer a range of free and charged-for volunteer management support services including:

  • one-to-one advice
  • tailored training courses
  • consultancy support

To find out more, get in touch with our Volunteering Development Co-ordinator, Sue Shaw, on sue@bhcommunityworks.org.uk or 01273 234860.


Good practice guide

We have an online volunteering good practice guide, which contains lots of useful resources to help you to plan for and develop your volunteering programme, to recruit and to support your volunteers, and to evaluate the impact of your volunteering programme. It also includes useful policies and proceedures which you might need in place to run a successful volunteering programme.

We keep our good practice guide updated, and use local intelligence and knowledge to do so. We particularly value the input of our volunteer co-ordinator’s forum, who help to ensure that the guide remains as uptodate and as practical as possible.


Keep volunteering voluntary

We’re signed up to the campaign on keep volunteering voluntary.

Read our statement on employment programmes and volunteering: