Coronavirus (Covid-19): 18 March update

Hello everyone,

We hope you are all doing as well as can be expected.

We are starting this update encouraging you to make sure that you are aware of the latest government information regarding Covid-19.

The National Council for Voluntary Organisations (NCVO) is also providing useful and regularly updated information for charities here but do always check the date to make sure it is current.

Remote working tools

We’re hearing some great things about organisations using digital tools to help their staff and volunteers work and communicate remotely. If this all feels a bit new and daunting, CAST Tech4Good have put some great resources together on Remote WorkingRemote Meetings and there is access to FREE digital advice from Digital Candle here.

Volunteers and volunteering

Many of you will be worried about your current volunteers, trying to work out how to deliver your services in new ways and also being contacted by people who want to volunteer to help.

If you have roles that you need to fill, please do register them on our website. We’re happy to talk through this process if you have any questions. If there are urgent opportunities let us know and we will spread the word.

We are also spending time working with people who are contacting us to volunteer their time as well as aiming to provide some support to the many grassroots mutual aid groups that are springing up.

We have suspended our face-to-face drop-in advice sessions for volunteers but are planning phone or video meetings instead, more details to follow soon. 

Updates from you

If you would like something to be included in our future updates, please send it to


Charity Comms have developed a free crisis communications planning template.

Information for employers and employees

Useful Facebook groups

A lot of new groups are being developed on Facebook, and a number of organisations are already delivering one to one and peer support in this way. There are some specific charity focused advice groups as well. We’ve found a few of these really helpful, but do send us more if you hear of them:


These are difficult times and it is important that we all look after our own mental health. Mental Health UK have put this guide together “Looking after your mental health during the Coronavirus outbreak”

And finally, if you are able to, The National Trust are making access to all of their gardens free so you can take the chance to enjoy the fresh air and natural environment

Take care of yourselves and each other,

Community Works team

Please see our Coronavirus Covid-19: Latest information and what you can do hub page for more information.

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