Volunteering in a crisis

Volunteers play a key role in supporting communities and individuals in times crisis.

Key points for organisations

  • A greater need for services and new services may require taking more volunteers and creating new roles
  • You may see a rise in the number of people offering to volunteer. You may not be able to accommodate them at intitally but as a crisis becomes long term, you may still need to call on these offers. Their response may be impacted on how you engage with them at the outset.
  • The consequences of the crisis last longer than the duration of the immediate situation. Be prepared for the ability and availability of volunteers may change.
  • People with specialist skills may offer volunteer for you. Are you ready to take advantage of this?
  • Newly unemployed or furloughed people who wish to volunteer will not know how long they will be available. Think about how they can volunteer – virtual volunteering and micro volunteering
  • Volunteering still needs be resourced. Any cut backs to your volunteering programme may not be cost effective in the long run. For a programme to work effectively volunteers need support and resources
  • Good practice in how you manage volunteers is more important than ever to ensure
  • Don’t forget to be to keep your volunteering inclusive. It is important for volunteering and service users that volunteering remains accessible.